Cisco Unity Voicemail Menus and Shortcuts

Cisco Unity Voicemail Menus and Shortcuts

Main Menu Keys

While listening to the main menu, you can:

Action

Key(S)

Action

Key(S)

Hear new messages

1

Send a message

2

Review saved messages

3 1

Review deleted messages

3 2

Change setup messages

4

Change greetings

4 1

Turn alternate greetings on and off

4 1 2

Edit other greetings

4 1 3

Change message notification

4 2 1

Select full or brief menus

4 2 3

Change PIN

4 3 1

Change recorded name

4 3 2

Change call transfer

4 4

Switch between phone keypad and using voice commands

9

Recording Menu Keys

While recording a message:

Action

Key(S)

Action

Key(S)

Pause or resume

8

End a recording

#

Send a Message Menu Keys

After recording and addressing a message:

Action

Key(S)

Action

Key(S)

Send message

#

Add name

9 1

Mark message urgent

1

Request return receipt

2

Mark message private

3

Set future delivery

4

Review recording

5

Re-record

6

Add to the message

7

Mark message secure

9 3

After Message Menu Keys

After listening to a message:

Action

Key(S)

Action

Key(S)

Replay message

1

Play message by number

1 2

Play previous message

1 4

Play next message

1 6

Save or restore as saved

2

Delete

3

Reply

4

Forward message

5

Save or restore as new

6

Rewind

7

Play message properties

9

Save as is

#

Cancel or back up

*

Help

0

During a Message Menu Keys

While listening to a message:

Action

Key(S)

Action

Key(S)

Restart message

1

Play message by number

1 2

Play previous message

1 4

Play next message

1 6

Save

2

Delete

3

Slow playback

4

Change volume

5

Fast playback

6

Rewind message

7

Pause or resume

8

Fast-forward

9

Fast-forward to end

#

Restore as saved

# 2

Reply

# 4

Reply to all

# 4 2

forward message

# 5

Save or restore as new

# 6

Send fax to fax machine for printing

# 8

Play message properties

# 9

Skip message, save as is

# #

Cancel or backup

*

Help

0