Cisco Unity Voicemail Menus and Shortcuts
Main Menu Keys
While listening to the main menu, you can:
Action | Key(S) |
---|---|
Hear new messages | 1 |
Send a message | 2 |
Review saved messages | 3 1 |
Review deleted messages | 3 2 |
Change setup messages | 4 |
Change greetings | 4 1 |
Turn alternate greetings on and off | 4 1 2 |
Edit other greetings | 4 1 3 |
Change message notification | 4 2 1 |
Select full or brief menus | 4 2 3 |
Change PIN | 4 3 1 |
Change recorded name | 4 3 2 |
Change call transfer | 4 4 |
Switch between phone keypad and using voice commands | 9 |
Recording Menu Keys
While recording a message:
Action | Key(S) |
---|---|
Pause or resume | 8 |
End a recording | # |
Send a Message Menu Keys
After recording and addressing a message:
Action | Key(S) |
---|---|
Send message | # |
Add name | 9 1 |
Mark message urgent | 1 |
Request return receipt | 2 |
Mark message private | 3 |
Set future delivery | 4 |
Review recording | 5 |
Re-record | 6 |
Add to the message | 7 |
Mark message secure | 9 3 |
After Message Menu Keys
After listening to a message:
Action | Key(S) |
---|---|
Replay message | 1 |
Play message by number | 1 2 |
Play previous message | 1 4 |
Play next message | 1 6 |
Save or restore as saved | 2 |
Delete | 3 |
Reply | 4 |
Forward message | 5 |
Save or restore as new | 6 |
Rewind | 7 |
Play message properties | 9 |
Save as is | # |
Cancel or back up | * |
Help | 0 |
During a Message Menu Keys
While listening to a message:
Action | Key(S) |
---|---|
Restart message | 1 |
Play message by number | 1 2 |
Play previous message | 1 4 |
Play next message | 1 6 |
Save | 2 |
Delete | 3 |
Slow playback | 4 |
Change volume | 5 |
Fast playback | 6 |
Rewind message | 7 |
Pause or resume | 8 |
Fast-forward | 9 |
Fast-forward to end | # |
Restore as saved | # 2 |
Reply | # 4 |
Reply to all | # 4 2 |
forward message | # 5 |
Save or restore as new | # 6 |
Send fax to fax machine for printing | # 8 |
Play message properties | # 9 |
Skip message, save as is | # # |
Cancel or backup | * |
Help | 0 |
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For immediate help, contact the LTS Help Desk (Hours)
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