Software
LTS purchases many software titles for the university, and assists departments and users by distributing and making it available in a number of ways. Other software is purchased by departments and made available for use by specific groups or teams as well.
Software List – all software handled by LTS
Software Distribution Methods
LUapps – A great deal of software is available to be streamed from an online system called LUapps.
InTune Automated Distribution – some software automatically installs on systems on activation
Jamf Apple Device Management System – Apple Macs, iPhones and iPads at Lehigh are managed via Jamf, which LTS staff use along with other tools like Munki to distribute software automatically. Look for the ‘jamf self service’ app on your Lehigh-assigned Mac.
Imaging – some systems are prepared with a custom operating system and application environment, such as departmental computing labs, library computing sites, classroom systems
Downloadable Files / Orders via ‘OnTheHub’ by Kivuto
LTS Computing Sites and Classrooms – LTS maintains a number of computers with a number of software packages pre-installed.
Software Updates
Software on LTS-managed systems like classrooms and computing site PCs is updated regularly during semester breaks (winter and summer). As vendors provide new versions, they're queued for installation by the software engineering team, and installed over the breaks. It is highly recommended that faculty using software for classes take time near the end of those breaks to examine the new versions with respect to their curricula to ensure that all needed features work as expected before the start of the semester.
In addition, LTS works continuously to maintain the currency of the operating systems (Windows, macOS) and anti-virus and anti-malware software on users' computers. Lapses in this area can cause serious information security issues. Our Security team or a Computing Consultant may contact you with regard to updating old versions of software running on your systems.
While this process is mostly automated, it requires users to regularly reboot their workstations. In cases where important security updates have gone uninstalled for too long, Windows will force a restart. This can be disruptive, so it's highly recommended that users become familiar with their operating systems' signals for needed updates, and become proactive in running those installations and rebooting their systems as needed.
LTS Software Purchase or Distribution Requests
LTS has defined procedures for requesting the purchase of software by LTS and / or distribution of software regardless of funding source.
Purchasing Software
These websites have discounted software available for students and faculty/staff for academic use.
Lehigh On the Hub - 'The Hub' is a web portal for students that offers links to software available for purchase or download at a discount based on Lehigh's license agreements. Popular resource to get a copy of Windows 10 or Office for your personal machine.
CDW - a national, web-based technology reseller with a large, defined area for educational customers.
Azure Dev Tools for Teaching (formerly 'Dreamspark' and 'Microsoft Imagine') - This resource allows students and faculty to freely download Windows, Microsoft server products, Visual studio and other Microsoft programs. For more details see our FAQ.
Miscellaneous Software Help
Adobe Acrobat and PDF files – general hints and tips
Virtual Clone Drive – access .iso disk image files like they're DVDs or CDs
For immediate help, contact the LTS Help Desk (Hours)
EWFM Library | Call: 610-758-4357 (8-HELP) | Text: 610-616-5910 | Chat | helpdesk@lehigh.edu
Submit a help request (login required)