Password Manager FAQ

What are the benefits of a password manager?

• Store many more passwords than most people can remember in a secure location.
• Generate strong passwords that a human would be unlikely to guess and that computers have a harder time cracking.
• Store password-retrieval details (like account information and responses to security questions) safely.
• Share passwords with family or coworkers as appropriate or necessary.
• Protect all of your passwords with a single master password.
• Get alerts about account information breaches.

Why did we switch from LastPass to Keeper?

After several LastPass data breaches of encrypted customer password vaults, Library and Technology Services has decided to suspend new Lehigh LastPass enrollment on January 3rd, 2023, and then later decided to switch to a more robust Password manager.

Why am I seeing a request for 'Device Approval'?

Upon logging in on a new device, you will encounter a "Device Approval" request. If you are attempting to log in on an unrecognized device or browser, device approval must take place before you can proceed to your Keeper Vault. Users have 2 methods of approval to choose from: Keeper Push or Admin Approval.

If you select 'Admin Approval', you will need to coordinate approval with an LTS admin.  If you select 'Keeper Push' your other devices will show a push like the one shown on the right, and you can approve the new device yourself.

How can I stop getting prompts from my browsers to save passwords there?

You can set preferences in Chrome, Firefox, Safari and Edge to prevent them from asking to save passwords.