Mobile Phone Service for Faculty and Staff

Lehigh has three mobile phone providers, ATT&T, Verizon, and T-Mobile, extending competitive plans/discounts to faculty/staff of Lehigh University.

AT&T Wireless

Lehigh's contract with AT&T Wireless allows faculty and staff with business-related wireless phone requirements to select the plan that will work best for their needs. Please consult the website for more details. For additional questions please contact our AT&T Wireless account representative, Alyssa Knaub at as6893@att.com. Alyssa can also be reached at 717.571.5094. You may also visit an AT&T Wireless store in your area with your Lehigh ID, and refer to FAN 40752 - or call AT&T Business End User Care at 800-331-0500.

The following special Lehigh benefits are applied to the selected plan:

20% discount on monthly plan costs*
Waived activation and upgrade fees
Waived termination fees
Special discounts off new wireless telephone equipment.
30% discount off selected accessories
New Voice Pooled Bundle Plans with Unlimited domestic data and text included

* Certain restrictions apply regarding service discounts. Discounts are applicable on the primary data mobile share plan $45 and above only.

iPhones : AT&T offers several iPhone options through Lehigh's AT&T representative, including discounted plans and options for global data roaming. NOTE: University-purchased iPhones are managed by LTS via Jamf - for more information please consult LTS Jamf FAQ. There is no discount on the iPhone equipment itself.

International Calling Information: Please consult AT&T Wireless, for information on international services, packages, plans, dialing and coverage.

Personal (non-corporate) phones: If you have questions about AT&T Wireless individual responsibility (personal) phones, please consult the website, call AT&T Business End User Care at 800-331-0500 or visit an AT&T Wireless store, with your Lehigh ID, and refer to FAN 40752.

Important note: When visiting AT&T stores, please be certain you are visiting an actual AT&T retail store NOT an "authorized AT&T reseller/dealer". Note that "authorized reseller/dealer" stores may look identical to true AT&T retail stores, so you must ask the store staff if they are AT&T employees or resellers. Lehigh will not be able to intervene or assist if you choose to pursue an acquisition through a reseller/dealer, so please be sure you are working directly with AT&T! Only the actual AT&T retail stores are fully capable of servicing Lehigh accounts.

The following addresses indicate locations that are actual AT&T retail stores in the Lehigh Valley:

214 Lehigh Valley Mall/Whitehall, PA 18052/610-264-8128
1906 Macarthur Rd./Whitehall, PA 18052/610-770-6894
3384 Lehigh St./Allentown, PA 18103/610-966-7022
2455 Park Ave(Palmer Park Mall)/Easton, PA 18045/610-923-0700

Please note: If you have a contract with another wireless service provider, be aware that there may be penalties for terminating the contract before its term (usually one or two years) is up. AT&T Wireless will not cover penalty payments to other wireless providers, so please check your existing agreement carefully if you wish to convert.

Verizon Wireless

Verizon Wireless offers Lehigh faculty/staff competitive plans and discounts on eligible Verizon Wireless accessories for both university-paid phones (Corporate Responsibility Users) and personal phones (Individual Responsibility Users).

If you have questions about Verizon Wireless, please start here. For specific information on Verizon Wireless Plans, please consult this site.

To take advantage of your employee discount please click here.

For additional questions on corporate phones, or if you are a new Verizon Wireless corporate customer, please contact our Verizon Wireless account representative before going directly to a Verizon Wireless store. Our representative is: Dan Pagan at daniel.pagan@verizonwireless.com. Dan may also be reached at 610-220-8692. For immediate/urgent assistance or billing questions, please contact : WSCA Contract-Government Support Team at 1-800-295-1614; e-mail: wscaaccountsupport@verizonwireless.com

Current LU Corporate Responsibility Verizon Wireless customers may visit a Verizon Wireless Retail Store/Service Center store for phone troubleshooting only. When visiting Verizon Wireless Retail Stores/Service Centers, please be certain you are visiting an actual Verizon Wireless Retail Store/Service Center NOT an "authorized Verizon Wireless reseller/dealer". Note that "authorized reseller/dealer" stores may look identical to true Verizon Wireless retail stores, so you must ask the store staff if they are Verizon Wireless employees or resellers. Lehigh will not be able to intervene or assist if you choose to pursue any transaction through a reseller/dealer, so please be sure you are working directly with Verizon Wireless! Only the actual Verizon Wireless retail stores are fully capable of servicing Lehigh accounts.

The following addresses indicate locations that are actual Verizon Wireless Retail Store/Service Centers in the Lehigh Valley:

1820 Airport Rd., Allentown, PA 18109; 610-266-3660

Lehigh Valley Mall, 181 Lehigh Valley Mall, Whitehall, PA 18053; 610.231.1720

Please note: If you have a contract with another wireless service provider, be aware that there may be penalties for terminating the contract before its term (usually one or two years) is up. Verizon Wireless will not cover penalty payments to other wireless providers, so please check your existing agreement carefully if you wish to convert.

T-Mobile

T-Mobile Work Perks is a discount program available to Lehigh University employees and their families. Employees that are looking to switch to T-Mobile can save up to $200 ($10 off for 20 months) on T-Mobile’s premium service package, Magenta Max. To make the switch, employees can call T-Mobile Perks Line at 855-570-9947 and mention where they work.

T-Mobile Perks features include:

Unlimited talk, text, and 5G & 4G LTE smartphone data
Taxes & fees included
Netflix ON US
International coverage in 210+ countries
Up to 4K UHD streaming
Dedicated customer care team
Free texting & unlimited in-flight Wi-Fi
Free stuff every week with T-Mobile Tuesdays
40 GB of high speed mobile hotspot data
5 layers of scam-blocking protection

Please note: If you have a contract with another wireless service provider, be aware that there may be penalties for terminating the contract before its term (usually one or two years) is up. T-Mobile will not cover penalty payments to other wireless providers, so please check your existing agreement carefully if you wish to convert.