Getting started with Zoom phones

Quick start

After setup, you can start making and receiving calls using Zoom Phone. Make calls using the dial pad or search through your internal, external or synced contacts. For incoming calls, you can decline a call to route it to your voicemail.

Open

In call Controls

While in a call, you can:

• Access in-call controls like hold, record, and transfer.

• Start a Zoom meeting with the other person on the call.

• Use call flip to switch the device you are using for the call.

Open

Voicemail

Zoom Phone forwards all unanswered and declined inbound calls to your voicemail. You can use the Zoom desktop client, mobile app, Zoom Web App, or web portal to play and manage your voicemail messages.

Call History

After making or receiving calls, you can check your call history on the Zoom desktop client, mobile app, or web portal.