Zoom phone setup instructions

Step 1: Sign in to your account on the Zoom web portal at http://lehigh.zoom.us

Logging into the Zoom profile

Step 2: Scroll down the menu on the left side of the page and select the Phone option.

Step 3: Enter the required information to set up Zoom Phone:

Country and area code: The area code is used when you dial local numbers.
Timezone: Make sure you set the correct timezone. It will affect several Zoom Phone features including your business/closed/holiday hours and desk phones assigned by your admin.
PIN: Enter a voicemail PIN used to check your voicemail on desk phones assigned by your admin. You will not need the PIN to check voicemail using the Zoom desktop, mobile app, or web portal.

When done, click Setup.

Step 4: Change some additional essential settings:

Emergency Address: Displays the address provided to first responders when dialing an emergency number. Edit the personal emergency address to set your remote/home address as default.
Business/Closed/Holiday Hours: Set the times when you can answer calls.
Voicemail Greeting: you can customize this by recording audio directly in the web portal or uploading an audio file.
Contacts: By default, you can call the contacts directory in the Zoom desktop client or mobile app to call people in the same organization. Follow these articles to add contacts from third-party services:
- Zoom Desktop client: Sync your contacts with Google, Office 365, or Exchange. After syncing your contacts, you can add synced contacts using your call history or voicemail.
- Zoom mobile app: View your phone's contacts in the Zoom Phone mobile app.