Banner to the Cloud: Good to Know

Banner to the Cloud: Good to know

  • Chrome is the preferred Ellucian browser when you use ApplicationNavigator.
  • During the Banner to the Cloud transition, ApplicationNavigator will have an orange theme to help distinguish between what is production on-premise and what is testing in the cloud. Once we are live in the cloud, Banner will be reset to the familiar purple/blue theme that users currently see.
  • Here are the normal maintenance windows we set with Ellucian:
    • Prod
      Daily (1 hour) – 12:01am-1:00am EST
      Weekly (4 hours) – Sundays, 12:01am-4:00am EST
      Monthly (8 hours) – 2nd Sunday of every month, 12:01am-8:00am EST
    • Non-Prod
      Daily (1 hour) – 8:00am-9:00am EST
      Weekly (4 hours) – Wednesdays, 8:00am-12:00pm EST
      Monthly (8 hours) – 1st Monday of every month, 8:00am-4pm EST


For immediate help, contact the LTS Help Desk (Hours)
EWFM Library | Call: 610-758-4357 (8-HELP) | Text: 610-616-5910 | Chat | helpdesk@lehigh.edu
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