Banner to the Cloud: Good to Know
Banner to the Cloud: Good to know
Chrome is the preferred Ellucian browser when you use ApplicationNavigator.
During the Banner to the Cloud transition, ApplicationNavigator will have an orange theme to help distinguish between what is production on-premise and what is testing in the cloud. Once we are live in the cloud, Banner will be reset to the familiar purple/blue theme that users currently see.
Here are the normal maintenance windows we set with Ellucian:
Prod
Daily (1 hour) – 12:01am-1:00am EST
Weekly (4 hours) – Sundays, 12:01am-4:00am EST
Monthly (8 hours) – 2nd Sunday of every month, 12:01am-8:00am ESTNon-Prod
Daily (1 hour) – 8:00am-9:00am EST
Weekly (4 hours) – Wednesdays, 8:00am-12:00pm EST
Monthly (8 hours) – 1st Monday of every month, 8:00am-4pm EST
For immediate help, contact the LTS Help Desk (Hours)
EWFM Library | Call: 610-758-4357 (8-HELP) | Text: 610-616-5910 | Chat | helpdesk@lehigh.edu
Submit a help request (login required)