Apple Departmental Purchases

Apple Mac computers are increasingly common on the Lehigh campus.

The typical productivity software used by faculty and staff, such as Lehigh Gmail, Google Suite, Zoom, and Microsoft Office, operate similarly on Mac and Windows. However, some administrative tasks that rely on Microsoft Access, such as Desktop Finance, cannot be performed in macOS natively.  Other software used by the department may only be available for Windows.  Macs are able to access Lehigh-licensed Windows software applications remotely via LUApps.  There are a few alternatives to add Windows capabilities to a Mac, such as Parallels Desktop.  However, these are non-trivial to set up and maintain, and performance may not be satisfactory.  Computing Consultants can provide additional guidance for specific situations.

Lehigh's Purchasing Office requires that Proposals/Quotes be attached to a Purchase Requisition or processed through Unimarket.

Computing Consultants can create Apple Proposals/Quotes for institutional purchases.
Faculty and Staff can create their own Proposals through Apple's ecommerce site by creating and registering a dedicated AppleID for this purpose, and requesting access to Lehigh's account page via myaccess.apple.com (choose Lehigh University, "AP" as your Location.) See the StepByStep2023.pdf.  Purchasers can also call 800-800-APPL for assistance with this process.  Most faculty and staff simply prefer to request a Computing Consultant to work up the quote for them.   A Helpdesk ticket should be submitted to initiate such requests.

Recommended Warranty

Lehigh recommends a 3 year warranty for laptops and desktops

Units sold in retail stores or elsewhere on the Internet (eg: Best Buy, Walmart, Amazon, E-Bay, etc.) cannot be serviced at Lehigh.

LTS performs warranty and out of warranty repairs.  Please see Computer Repair for details.

Lehigh Web Store

Apple Store (ecommerce.apple.com)

See above for information about access to the Lehigh Apple Store, or browse anonymously via the Apple Store for Education Institution site.

Account Representatives

Inside Sales Rep
Suzanne Whitlow
Inside Account Executive
Apple Education Sales (PA Higher Education)
whitlow@apple.com
800.800.2775 x46818 or 512-599-7649