Install Cisco Jabber
- Go to the Apple App Store, search for “Cisco Jabber” and click Get to download
- When the download is complete, launch Cisco Jabber by clicking the Open icon
- Click OK or Don’t Allow (your choice) to allow Cisco Jabber to access your contacts
- Click OK or Don’t Allow (your choice) to allow Siri to use Cisco Jabber
- Click Allow to allow Cisco Jabber to send you notifications
- Click Accept to indicate that you will not use Jabber for 911 calls
- Swipe left through the next 2-3 startup screens until you see the Get Started Now button on the bottom of the page. Click Get Started Now
- Click OK to allow Jabber to use your microphone
- At the Cisco Jabber screen, enter your Username@lehigh.edu and click Continue
- You will be taken to a second sign-in screen; enter your Username (i.e. lh00 or bjp414) and password and click Sign In
- Select OK on the screen noting that Cisco Jabber should not be used for 911 calls
Configuration Settings
Your client is ready to send and receive phone calls but below are possible configuration changes you might want to explore. To configure your Jabber iOS client, tap on your photo/inital icon at the upper left of the screen and select Settings.
Sounds
- Choose Jabber ringtone
Vibrate
- Choose options for Jabber
Privacy
- Enable TouchID if desired
Status
- Choose options for automatic signout (recommended: “Never”) and automatic away
Display
- Show contact photo and contacts
Connect on Demand VPN
- Recommended setting: No
Audio and Video
- Defaults recommended
Call Options
- Defaults recommended
Call Forwarding
- Recommended setting: Do not forward calls
Important information
- Cisco Jabber must be open and running in the background on your phone in order to receive calls. Otherwise, the call will go to voicemail.
- If your password does not work, contact the LTS Help Desk at 610-758-HELP.