Install Cisco Jabber

1. Go to the Apple App Store, search for “Cisco Jabber” and click  Get to download
2. When the download is complete, launch Cisco Jabber by clicking the Open icon
3. Click OK or Don’t Allow (your choice) to allow Cisco Jabber to access your contacts
4. Click OK or Don’t Allow (your choice) to allow Siri to use Cisco Jabber
5. Click Allow to allow Cisco Jabber to send you notifications
6. Click Accept to indicate that you will not use Jabber for 911 calls
7. Swipe left through the next 2-3 startup screens until you see the Get Started Now button on the bottom of the page. Click Get Started Now
8. Click OK to allow Jabber to use your microphone
9. At the Cisco Jabber screen, enter your Username@lehigh.edu and click Continue
10. You will be taken to a second sign-in screen; enter your Username (i.e. lh00 or bjp414) and password and click Sign In
11. Select OK on the screen noting that Cisco Jabber should not be used for 911 calls

Configuration Settings

Your client is ready to send and receive phone calls but below are possible configuration changes you might want to explore. To configure your Jabber iOS client, tap on your photo/inital icon at the upper left of the screen and select Settings.

Sounds

• Choose Jabber ringtone

Vibrate

• Choose options for Jabber

Privacy

• Enable TouchID if desired

Status

• Choose options for automatic signout (recommended: “Never”) and automatic away

Display

• Show contact photo and contacts

Connect on Demand VPN

• Recommended setting: No

Audio and Video

• Defaults recommended

Call Options

• Defaults recommended 

Call Forwarding

• Recommended setting: Do not forward calls

Important information

• Video service via Jabber is not currently available.
• Cisco Jabber must be open and running in the background on your phone in order to receive calls. Otherwise, the call will go to voicemail.
• If your password does not work, contact the LTS Help Desk at 610-758-HELP.