For security purposes, Lehigh requires that users change their passwords every six months, or once per year when utilizing Two-Factor Authentication with Duo. Because users often encounter login difficulties immediately after changing their passwords, review and follow Follow these procedures to eliminate the most common causes of login failures. Sometimes it's as easy as restarting your computer. In other cases, it may be that a program is saving your old password and simply needs to know about your new one.
Take the following recommended action for each device or application that you use:
Windows laptop or desktop computer: If your laptop is in the Active Directory (and it probably is if you are faculty or staff) make your password change while connected to the Lehigh network via a LAN cable (not wirelessly). This updates the laptop password so you can log on while off-network (e.g. at home or while traveling). After you change your password, you MUST restart your laptop and login with the new password to avoid being locked out of your account.Windows desktop PC: If your computer is in the Active Directory (and it probably is if you are faculty or staff), you MUST restart your computer and login with the new password to avoid being locked out of your account.
Mac computer wireless network: If your wireless connection doesn't recognize that your old password has changed, you may need to remove and recreate the network so you can login with the new password.
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