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titleBEFORE YOU START

LastPass is Lehigh's selected vendor for password management, and managed accounts can be provisioned online from the Lehigh LastPass Enrollment website.  Follow the instructions below to provision, activate, and begin using your account.

NOTEIf you already have an existing personal LastPass account, using

your

a Lehigh email address, it is STRONGLY ENCOURAGED that you change the email address associated with that account

before enrolling in your Lehigh curated LastPass Business account. It is likely that your existing account passwords will save and transfer over; however at that point any information in your account becomes administered by Lehigh, and if you separate from Lehigh you may lose access to those saved passwords, addresses, and credit card info. This LastPass support page has

BEFORE enrolling in a new, managed, Lehigh LastPass account. LastPass has a support page with step-by-step instructions

on how to change

for updating the email address associated with

your existing non-Lehigh LastPass

that account.

Get LastPass Business (Faculty & Staff)

.

1. 

Activate Your Account

Enroll in Lehigh LastPass on Lehigh's Enrollment Portal

Faculty and staff

can

must enroll in LastPass through the LastPass Self-Enrollment Portal

.After you enroll, within two hours, you will receive

.  (https://accounts.lehigh.edu/tools/lastpass/self-enroll).

On the web page, click on the 'Enroll' button.

This will initiate the provisioning process, which will result in an email invitation to

establish a Business LastPass account to store passwords used for university business. In the “LastPass Account Created” email invitation, click on Activate LastPass. If you have not already received an invitation to claim your LastPass Business account or your invitation has expired, you may request an account by emailing the Help Desk.

If your account is federated (most accounts are), you will get Account Activation (image 🅱) enter the Activation code (temporary password can be found in the invitation email) and Click Continue.

If you already have the LastPass browser extension installed you will get Lehigh SSO (image 🅲 ) enter your Lehigh's password and you are ready to use LastPass.

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2.  Add the LastPass Browser Extension 

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If you already have the LastPass extension installed, skip to step 3

After your account has been created, you will get a congratulations message prompting you to install the browser's extension. Once you do, click on Install LastPass. Depending on your browser, this process may vary slightly.

Once installed, log in to the LastPass extension.  Here’s what the LastPass browser extension looks like:

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To function properly, LastPass must have permission to access and collect web addresses (URLs).  Without permission, LastPass can't save and fill your credentials to your sites.  When prompted to accept permissions, click "Accept."

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3.  Log In!

Click on the browser extension.  Enter your Lehigh Email address, your Lehigh password, and click Log InNote: You will be prompted for Duo multifactor authentication upon login. If you are asked for your LastPass Master Password, this is your Lehigh password.

At this point, you're ready to start using LastPass Premium for securely storing account names, passwords, and other common form fields. Visit LastPass to discover all the ways this service can simplify and secure your online browsing.

Adding a Personal Premier Account to Your Lehigh Business Account

In addition to the Lehigh administered Business account, Faculty and Staff are also eligible to add a free Personal Premier Account to their Business account. This is highly recommended as there are many benefits to doing so:

  • Functions the same as your Business account, and can be accessed while logged into your LastPass business account via the browser extension
  • Lehigh cannot access any information stored in your free Personal Premier account, unlike your Business account
  • If you separate from Lehigh, you will not lose passwords or data stored on your Personal Premier account, unlike your Business account
After logging into your Lehigh LastPass Business account for the one of the first times, you will typically be prompted to add this free account. Simply follow the given prompts to do so. If you have not been prompted or wish to add an account after initially declining to do so, LastPass has a support page that will walk you through the process.

join LastPass, but can take up to two hours.

In the meantime. . .


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2.  Install the LastPass client program for your browser.  

Logging in through one of the client programs is required to activate your LastPass account, and having it installed ahead of time makes that easy.

  1. Open your web browser of choice.
  2. Go to the LastPass download page (https://lastpass.com/misc_download2.php).
  3. Click on the 'Quick Install' button.
  4. Click on 'Add Extension' to add the extension to your browser.

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3a.  Check your Email for the LastPass invitation.

These steps are for the majority of users that do not have an existing LastPass account using their Lehigh email address. If you have an existing LastPass personal account under your Lehigh email, please skip to step 3b.

  1. In the “LastPass Account Created” email invitation, note or copy the 'Activation code', then click on Activate LastPass. 
  2. You'll be taken to the LastPass activation screen.
  3. Enter or paste your 'Activation code' from your invitation email, then click the continue button.
  4. When your code has been entered successfully, you'll be taken to a 'Congratulations' page.
  5. Skip to step 4 below.

If you don't receive an invitation to claim your LastPass account, or your invitation has expired, you may request an account by emailing the Help Desk.

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3b.  Check your Email for the LastPass invitation.

These steps are for the users that  have an existing LastPass account using their Lehigh email address. If you do not, you will receive the email described in step 3a. Disregard this step and skip to 4.

  1. In the “LastPass Account Created” email invitation, click on Activate LastPass.
  2. You'll be taken to the LastPass login screen.

If you don't receive an invitation to claim your LastPass account, or your invitation has expired, you may request an account by emailing the Help Desk.

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 4.  Log into the LastPass Client with your Lehigh credentials.

  1. If necessary, click on the 'puzzle-piece' icon to display the extensions menu (in Chrome), and click on the 'pushpin' icon next to the LastPass entry to enable the display of the LastPass extension icon.  Once displayed, you can click the LastPass extension icon to go to the LastPass login screen.
  2. On the LastPass login screen, enter your Lehigh email address, and click "Log In" (note how the password field disappears when '@lehigh.edu' is entered).
  3. In the Lehigh-Logo password box, enter your Lehigh password.  A Duo Multifactor prompt will come up next.




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5. Set up another device with LastPass

Remember that you can log into LastPass from multiple devices, (for example, try installing on a Mobile Device) but when you do, you may get an email verification challenge.  If logging in doesn't appear to work on a new device, simply check your email, and click the approval button to "Verify New Device or Location", and go back to the device and re-try the login.

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