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If you are trying to install software and are prompted for administrative credentials that you do not have (username/password), try these steps…

  1. Go to the system tray in the lower right corner of your screen and look for a “green checkmark” Screenshot 2024-11-19 145704.jpg icon.

  2. Click on “Request administrator access.”

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  3. Fill out the form that pops up.

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  4. You will see the message below.

    Screenshot 2024-11-19 144727.jpg
  5. In a short period of time you should receive an email provisioning you with time-limited admin rights to your device. Note: If you are working during off-hours, the time to receive rights may be longer than normal.

If you have questions, reach out to the LTS Help Desk.

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