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If you are already a seasoned Slack user who was previously using a free or paid version but migrate to the Lehigh Enterprise Slack, you are in good shape because you will still retain the ownership of your workspace. In addition, you can log in with SSO using your Lehigh credentials, collaborate across Lehigh Workspaces using shared channels, and leverage LTS administrative resources for support as you continue to discover how to make your workspace most effective for your course and/or teams.

Get Started

• Download the Slack Desktop app for Mac or Windows and/or mobile app for iOS or Android. You can also connect to Slack in a web browser but we find that the features and notifications work best in the Desktop or mobile apps.
• Upload a profile picture of yourself and fill out your profile info.
• Locate Workspaces that are open to you on Lehigh Enterprise Slack. Join the Lehigh University Home Workspace which is open to the entire Lehigh community. This is a great workspace to find help, training, and tips & tricks.
• Customize your Slack preferences and notifications.
• View additional resources to help get you started with Slack
• Request a new Slack Workspace - For course workspaces, please use the course short name, including the term code, eg.  CHM095-060-FL20, or ACCT151-010-SP21.  For other groups please pick a name that reflects the organization (and time frame if it's appropriate), for instance a department like Electrical-Engineering might be appropriate for many years, but the student senate would change each year and might be better named something like Student-Senate-2020. 

Learn more about Slack

• Slack Learning Journey - These are a series of lessons that will walk you through the basics
• Videos

  • Slack Intro Video​: A short video to introduce new users to Slack

  • Your Quick Start Guide to Slack​: Provides a quick tour through Slack navigation

  • Understanding Slack​: A playlist that introduces key features to users, one-by-one

• Slack Help Center - Learn all about Slack with these easy-to-follow guides.
• What is Slack? 
• Getting started for new members
• Overview of Slack features
• Learn how Slack works from top to bottom
• Tips and tools for Slack
• Slack Guides by Role
  • Instructors
    • Slack 101 training for Instructors
    • Slack Guidebook for Instructors 
    • Slack for online learning
    • Get set up for distance learning with Slack 
    • Use Slack + Zoom to host virtual lectures and office hours
    • There is currently not a Slack integration with Course Site but we are looking at making improvements in that area soon. Instructors can obtain the emails for the class list from Banner and can invite their students to their course workspace. 
  • Staff/Departments
    • Slack 101 training for Staff
    • Provides transparency, context for decisions, and basic information needed to get jobs done more quickly and effectively.
    • Targeted collaboration in specific channels where team members and colleagues can find everything connected to a project.

    • Private workspace provides a secure home-base for day-to-day department work, with separate​ workspaces for students & classroom discussions.

  • Students
    • Slack 101 training for Students 
    • Access class announcements, group project work, and get help on subjects and topics relevant to a particular course.
    • Connect with faculty and staff more easily for career advice and academic advising.
    • Share group project information and resources with group members.
    • Stay up to date with what’s going on in the department: events, volunteer opportunities, and more.
    • As you prepare for the workforce, gain experience with Slack, a popular tool in many workplaces.

Slack Etiquette 

• Collaborate with kindness

Still have questions?

• View our Slack FAQ
• Check out the the #howto-slack channel for solutions to commonly asked questions.
• Search for common issues, offer tips, or post your questions to the enterprise #help-slack channel. Note: If you have an urgent issue, contact the help desk directly as #help-slack is a community resource and not actively staffed. 

• Contact the LTS Help Desk at (610) 758-4357 or email at helpdesk@lehigh.edu.