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  • Be 8 or more characters long
  • Contain at least one alphabetic character
  • Contain at least one numeric or punctuation character.
  • Be changed every 6 months,
  • Not match any previously used password.

Security Questions

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Recovery Email Address

The personal email address linked to your Lehigh account can be used to recover access to it should you forget your password or PIN. You will need to set your security questions when you open your account. You can change them from the same page that you use to change your password. Hint: The security questions must be answered letter for letter (if you type "daisy" as your answer, the response "daisies" will be incorrect.. The web page at https://lehigh.edu/forgot will accept your username and send you a verification email with further instructions to complete account recovery. In 2023, this process replaced security questions as the primary way for you to recover access to your Lehigh account. More information about account recovery using your email can be found in our Account Recovery with Personal Email FAQ

Other Account Types

  • Banner Accounts for administrators: Banner Self Service (also known as "Web for...") typically only provides access to various aspects of your own personal Banner information. Individuals who have update or query capabilities (for financial records, student records, etc.) within Banner will need to have a separate Banner account. Accounts accessing Banner in this manner (known as Internet Native Banner or Banner Forms) will utilize your same username as per above, but will use a different password which is maintained separately from your primary password.
  • 25Live accounts: 25Live is a room scheduling system used by the university to schedule classes and other events. To get an account on this system, see the room coordinator for your department or college, or contact the University Center.
  • Departmental or club accounts: These are accounts used to manage departmental email or Web pages. Contact Kelly Decker at 8-3990 to inquire about these accounts.

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