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Please review the Departmental Purchase Procedures on the main page before ordering.
Recommended Warranty
Always purchase an extended Warranty. Lehigh recommends a 3 or 4 year on-site warranty. Laptops should be ordered with accidental damage protection.
Lehigh recommends business-grade computers, which can receive full on-site warranty service through LTS.
Consumer-grade computers (Inspiron, XPS, Studio, etc) can still obtain warranty service at Lehigh, but may only be covered for the cost of parts. Departments will be responsible for labor charges on such repairs. Hardware repair tickets will be submitted and treated like out-of-warranty repairs in the respect that the person requesting the repair will be contacted with an estimate of labor charges associated with anticipated repair(s) and responsible for the initial diagnostic fee (typically equivalent to a half-hour of labor plus tax). The cost of parts will still be covered by the terms of the warranty.
As always, check the Warranties Page for additional information and tips.
Special Lehigh Dell Bundles
Current special recommended system Quotes can be found at www.lehigh.edu/eeast/deals
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warranty for laptops and desktops
Units sold in retail stores or elsewhere on the Internet (eg: Best Buy, Walmart, Amazon, E-Bay, etc.) cannot be serviced at Lehigh.
LTS performs warranty and out of warranty repairs. Please see Computer Repair for details.
Lehigh Web Store
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Dell Technologies
Martin Dernberger
Phone: 512.513.0800
Email: Marty.Dernberger@dell.com
Role: Corporate Rep. Call for quotations, orders, and escalations
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