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Feature

Jira

Jira Service Management

Trello

List/ Board view

X

X

X

Calendar/Time line view

X

X

View all work regardless of tool

X - Jira, JSM

Executive leadership views

Advanced Roadmaps comprehensive capability

Filters/Dashboards/Reports

X

X

Limited filtering/dashboards/reports

Multi levels of issue types

Unlimited

Customizable request types.

Card with embedded checklists

Automations

Extensive

Extensive

Limited

Customization of issue types, workflows, fields

Extensive

Extensive

Limited

Ability to create tasks from email

X

X

X

Customized permissions

X

X

X

Ability to fill out a form to submit tasks without a license

X

https://lehigh.atlassian.net/wiki/spaces/LKB/database/332464133