Which Adobe Account are you actually using?

Why do the buttons say “Trial”?
I just signed in; where did my Creative Cloud Files go?
I'm supposed to have 50 GB of cloud storage, why do I only have 2 GB now?
I did use my yyz212@lehigh.edu email address to sign in!

To begin to answer questions such as these, you need to know what Adobe Account are you actually signed into.

Step-by-step guide

1) Launch your Creative Cloud desktop app.
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2) Go to your Adobe Account page.

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Click the Account icon in the top right-hand corner of the Creative Cloud desktop app, then click “Adobe Account.”

This will open a

standard window or tab in your default browser to your Adobe Account’s

“Overview” page

.

3) Look over this account’s Profile and Plans.

THIS IS AN EXAMPLE OF AN ADOBE ID

“PERSONAL” ACCOUNT WITH FREE MEMBERSHIP (NO PAID SUBSCRIPTIONS)
(Pictured: Adobe Account information tabs for Overview, Profile, and Plans)
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Not shown: screenshots depicting a Personal account with a paid plan. No

such account with

a paid subscription was available for testing.

THIS IS AN EXAMPLE OF A DEFAULT, LTS-MANAGED (FEDERATED ID) “COMPANY OR SCHOOL ACCOUNT”

(Pictured: Adobe Account information tabs for Overview, Profile, and Plans)

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PLAN VIEW OF /wiki/spaces/LKB/pages/26680377 Provides access to Fonts and 2 GB Adobe Cloud Files synchronized storage)

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PLAN VIEW OF CREATIVE CLOUD ALL APPS - 50 GB PAID PLAN (Provides access to Fonts and 50 GB Adobe Cloud Files synchronized storage)
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