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Please review the Departmental Purchase Procedures on the main page before ordering.
Recommended Warranty
Always purchase an extended Warranty. Lehigh recommends a 3 or 4 year on-site warranty. Laptops should be ordered with accidental damage protection.
Lehigh recommends business-grade computers, which can receive full on-site warranty service through LTS.
Consumer-grade computers (Inspiron, XPS, Studio, etc) can still obtain warranty service at Lehigh, but may only be covered for the cost of parts. Departments will be responsible for labor charges on such repairs. Hardware repair tickets will be submitted and treated like out-of-warranty repairs in the respect that the person requesting the repair will be contacted with an estimate of labor charges associated with anticipated repair(s) and responsible for the initial diagnostic fee (typically equivalent to a half-hour of labor plus tax). The cost of parts will still be covered by the terms of the warranty.
As always, check the Warranties Page for additional information and tips.
Special Lehigh Dell Bundles
Current special recommended system Quotes can be found at www.lehigh.edu/eeast/deals
LTS 2020 Standard PC with 1 Display (Quote expires every 60 days - for reference only)
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Please use these quotes to buy any new PCs at a significant discount for Lehigh
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warranty for laptops and desktops
Units sold in retail stores or elsewhere on the Internet (eg: Best Buy, Walmart, Amazon, E-Bay, etc.) cannot be serviced at Lehigh.
LTS performs warranty and out of warranty repairs. Please see Computer Repair for details.
Lehigh Web Store
Account Representatives
Dell Technologies | Account ManagerExecutive
Ryan Mcconnell
Dell EMC| Inside Sales Rep
Direct: +1- 512-513-2924
Ryan.Mcconnell@dellGinley
Phone: 215.313.7380
Email: ryan.ginley@dell.com
Role: Corporate RepLocal rep. Call for quotations, orders, and escalationsField Account Executive
Brendan Moore
Dell EMC | PA Public Accounts
mobile +1 (215) 470-5483
Brendan.Moore@dellon-site discussions and demos
Dell Technologies
Martin Dernberger
Phone: 512.513.0800
Email: Marty.Dernberger@dell.com
Role: Local repCorporate Rep. Call for on-site discussions and demosquotations, orders, and escalations