Dell is
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a standard choice for Windows PC needs within departments.
Lehigh recommends the purchase of business-grade models for departmental use.
Dell Optiplex desktops and Latitude laptops are more thoroughly tested for business use and are best supported by LTS.
Please Contact the Dell Inside Sales Rep Directly (see contact info below) to obtain a Dell Lehigh Premier Page account in order to generate specialized quotes. You
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will receive an email from the Premier system with further instructions.
Alternatively, buyers can call 800-274-7799 to speak with a Dell higher ed representative.
Please review the Departmental Purchase Procedures on the main page before ordering.
Recommended Warranty
Lehigh recommends a 3
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year
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Lehigh recommend business-grade computers, which can receive full warranty service through LTS.
Consumer-grade computers (Inspiron, XPS, Studio, etc) can still obtain warranty service at Lehigh, but may only be covered for the cost of parts. Departments will be responsible for labor charges on such repairs. Hardware repair tickets will be submitted and treated like out-of-warranty repairs in the respect that the person requesting the repair will be contacted with an estimate of labor charges associated with anticipated repair(s) and responsible for the initial diagnostic fee (typically equivalent to a half-hour of labor plus tax). The cost of parts will still be covered by the terms of the warranty.
As always, check the Warranties Page for additional information and tips.
Special Lehigh Dell Bundles
Current special recommended system Quotes can be found at www.lehigh.edu/act/deals
LTS 2017 Site PC Quotes (expired October 2017 - for reference only)
Please use these quotes to buy any new PCs at a significant discount for Lehigh
Lehigh Web Store
Account Representatives
Dell Account Manager
Ryan Mcconnell
Dell EMC| Inside Sales Rep
Direct: +1- 512-513-2924
Ryan.Mcconnell@dell.com
Role: Corporate Rep. Call for quotations, orders, and escalations
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warranty for laptops and desktops
Units sold in retail stores or elsewhere on the Internet (eg: Best Buy, Walmart, Amazon, E-Bay, etc.) cannot be serviced at Lehigh.
LTS performs warranty and out of warranty repairs. Please see Computer Repair for details.
Lehigh Web Store
Account Representatives
Dell Technologies | Account Executive
Ryan Ginley
Phone: 215.313.7380
Email: ryan.ginley@dell.com
Role: Local rep. Call for on-site discussions and demos
Dell Technologies
Martin Dernberger
Phone: 512.513.0800
Email: Marty.Dernberger@dell.com
Role: Corporate Rep. Call for quotations, orders, and escalations