...
Prior to using eduroam, enable access to eduroam for your account. If there are any issues, please submit a Help Desk ticket via the web or by calling the Help Desk at 610-758-HELP, requesting to be added to the eduroam service. You will not be able to use eduroam unless you have been granted access.
...
If you require basic wireless connectivity guidance, refer to Configuring wireless on macOS.
3) Validate Certificate (might be optional)
...