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Brief description of the service and overview of purpose of Q&A

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Why should I use LastPass?

LastPass makes it easy to keep all your accounts secure -- you only need to remember One Master Password.

Using LastPass makes it simpler to access all your different accounts, by remembering your login information for you.

LastPass also lets you utilize browser plugins and has a mobile app for added convenience.

Passwords and login credentials stored in Password Managers cannot be accessed by vendors, software providers, Lehigh University. If you lose your Master Password, you will lose access to all of your stored credentials! Prevent this by setting up account recovery options (link is external)

Make your Master Password easy to remember and follow our suggested guidelines

Support for LastPass is provided by LastPass, not by Lehigh University.

See https://support.logmeininc.com/lastpass (link is external) for help

How does it work?

Access LastPass
Install the LastPass browser plugin (available for most major web browsers) and then when you are logging into a website, entering a username and password, LastPass will prompt you to save that account to your LastPass vault. Use the LastPass app on your mobile device and you can access your vault from anywhere.
Create better passwords
LastPass can generate long, randomized passwords that protect against hacking.
Ease of use and better security
If you are logged into the LastPass browser extension and you have stored a password in LastPass, it will often automatically fill in your username and password when you open a webpage. If it doesn’t, your passwords are still only a few clicks away in your password vault.
Your vault
Your vault can be accessed from your browser plug-in or mobile app. Once signed in to your vault, you can see all your accounts, generate new passwords, share accounts with other LastPass users, or configure your LastPass settings.

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Can Lehigh access or retrieve the information I store in LastPass?

With the exception of shared folders (i.e. passwords you have specifically chosen to share or have shared with you), no one else at Lehigh can see your credentials (usernames and passwords). Passwords stored in LastPass are encrypted—even LastPass.com staff cannot see them.

What if I already use LastPass personally?

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When you leave the University, you will no longer have access to the passwords stored in your business account, and your personal account will be unlinked from your business account. You will continue to have access to the contents of your personal/Premium vaults.

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