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Making sure to buy the proper warranty coverage for your new computer is critical - and can often mean the difference between whether or not your computer can be serviced by Lehigh's hardware technicians on-campus. Generally, in order to qualify for warranty repair by Lehigh, the recommended brand computer must have been purchased directly from the manufacturer, either by phone or through the manufacturer’s Web site. For computers purchased from retail stores such as Staples, Best Buy, H.H.Gregg, Wal-Mart, etc., Lehigh typically cannot perform any type of in-warranty repair, because the warranties are provided by the store and not the manufacturer. In addition, most computer models sold in retail stores are consumer-line models which are not typically eligible for hardware repair support at Lehigh.
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