Brief description of the service and overview of purpose of Q&A
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Before wiping your old phone, you should print out a new set of one-time-use codes to help with enrolling your new phone. Once you have the print-out, download the Duo Mobile app on your new phone. Then open a web browser and go to the Duo Device Management page.
On the Device Management page, press the green "Enter a Passcode" button, and enter one of the codes you printed out. 
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Yes, Duo will work from pretty much anywhere you can access the Internet. We recommend that you have the Duo mobile app installed on your phone while traveling. If you’re planning to travel without your phone, please contact us in advance for assistance.
I'm an international student/employee; how will Duo work for me?
The Duo app will work internationally as long as you have cellular data, and is recommended as a primary authentication method. If you prefer phone call verification, make sure to add the appropriate country code when applicable. Generating backup codes to have handy when your connection may not be available is also recommended. Contact the Help Desk for assistance in changing your phone number, installing the app, or obtaining a one-time use backup code.
I will be using the Internet only at wifi hotspots and won’t have cell phone access while traveling, will Duo still work?
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