Important Notes
- Jabber will not work correctly if you are connected to the Library/International VPN. If you need to use the VPN while using Jabber, please select the General Access VPN.
- Video service via Jabber is not currently available.
Install Cisco Jabber
- Download Cisco Jabber from the Google Play Store.
- Download Jabber. The Jabber icon is here:
- Open Cisco Jabber once install completes
- Accept the End User Agreement on your Android Phone.
- Toggle through offerings by swiping left.
- Tap Get Started to grant permission to Cisco Jabber.
- Select Allow or Deny for Cisco Jabber to access your personal contacts. Your preference.
- Select Allow Cisco Jabber to make and manage phone calls.
- Select Allow for Jabber to access photos, media or files on device
- Select Allow for Jabber to record Audio
- Select Allow to let the application run in the background.
- In field labeled username@company.com, enter your userid@lehigh.edu
- Tap Continue
- In password field enter your Lehigh password
- Biometric Authentication - Select if fingerprint is desired.
- Select OK on the screen noting that Cisco Jabber should not be used for 911 calls
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- Recommended: Do not forward calls
Important information
- Video service via Jabber is not currently available.
- Cisco Jabber must be open and running in the background on your phone in order to receive calls. Otherwise, the call will go to voicemail.
- If your password does not work, contact the LTS Help Desk at 610-758-HELP.
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