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¹ Adobe’s Sign In page allows you to create and log into an Adobe ID, which is a personal Adobe Account, through multiple Identity Providers, such as Google, Facebook, Apple, as well as Adobe itself. Confusingly for many, a personal account with an Adobe ID may use the same email address as your LTS-managed “Company or School Account” but they are completely separate accounts. Personal Adobe ID accounts are not supported by LTS, only “Company or School Accounts.”
How
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The most accurate means of determining if you are logged into your LTS-managed Adobe Account in the Creative Cloud Desktop app, which controls license activation and deactivation, is to do the following steps:
How do I uninstall Creative Cloud?
- Specific applications only: https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html
- Creative Cloud Desktop app: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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