If you or your department have arranged for an Adobe Creative Cloud user license through your Computing Consultant or Client Services team, these instructions will show you how to get started quickly and easily.
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During this period all student, faculty and staff accounts will be able to install and use a temporary Creative Cloud license. These temporary licenses will be automatically deactivated by Adobe on May 31, 2020.
It is important that University employees not mistake these for a paid LTS subscription whose term ends in August, to avoid any confusion and misunderstanding after the temporary program endsIf you or your department have a paid subscription for Creative Cloud All Apps through LTS your licenses will not expire on this date, and will continue through to the normal renewal period.
The installation steps are exactly the same regardless of whether your user account is using the temporary license or has a paid license assigned to it.
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Important Points
- While screen captures below depict macOS, the steps and experience on Windows will be the same.
Installation of the Creative Cloud Desktop App before any other is the easiest way to get started.
You must have administrator privileges on your computer to install the Creative Cloud Desktop App.
- You may activate your license on up to two computers at any one time.¹
¹ https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html
Installing Creative Cloud
- Go to https://creativecloud.adobe.com/apps/all/desktop
- Enter "lehigh.edu" in the email address field and click Continue.
Enter just the text “lehigh.edu” not your email address. This is a shortcut to ensure that the correct domain and your licensed account is logged into.
If you enter your full email address, you may be asked to choose an account type. If this occurs you must select “Company or School Account”.
(Do not create an account. Do not log in with any of the other account options such Google, Facebook or Apple.)
- Log in with the Lehigh Single Sign-On (SSO) page. If your account requires Duo multifactor authentication you will be presented with that page.
- Download the “Creative Cloud” installer from the "Available in your subscription" section.
- This pop-up notice after clicking “Download” is simply a reminder that you that you will need administrator privileges to install on your computer.
- Locate and launch the installer in your Downloads folder.
(On macOS you may need to to open the disk image, or .dmg, file first to find the installer application icon.)
- After clicking Continue, your browser window will open and verify your account login from earlier. When this has finished you will see the “You're all set” message. After a slight pause the installer application will come to the foreground again.
In most cases you will not need to repeat the login process again, however if prompted to do so simply repeat login procedure from steps #2 and #3.
- Start installing Creative Cloud.
- When the installation is complete the main window of the Creative Cloud Desktop App will appear.
- Now you are ready to install the Creative Cloud applications you need.
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