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If you or your department have arranged for an Adobe Creative Cloud user license through your Computing Consultant or Client Services team, these instructions will show you how to get started quickly and easily.
Important Points
- For use in Computer Labs - if you are using Adobe Creative Cloud in a computer lab, the Adobe client may need to be installed by the lab administrator. You will need Admin privileges to do this. So for faculty who plan on teaching it in a lab, please contact the lab administrator prior to teaching in the lab
- While screen captures below depict macOS, the steps and experience on Windows will be the same.
Installation of the Creative Cloud Desktop App before any other is the easiest way to get started.
You must have administrator privileges on your computer to install the Creative Cloud Desktop App.
- You may activate your license on up to two computers at any one time.
https://helpx.adobe.com/download-install/using/install-apps-number-of-computers.html - If you have any questions about the requirements for your computer to run any of the Creative Cloud applications, please see
https://helpx.adobe.com/creative-cloud/system-requirements.html
BEFORE YOU BEGIN
To ensure you are using your LTS-managed Adobe Account throughout the installation process:
- Perform all of the steps in your default browser using a normal window, not an Incognito or Private window.
- Go to https://account.adobe.com
- If you are on the “Sign in” page, proceed to the Installing Creative Cloud steps below.
- If you are on an Adobe Account Overview page, you must first sign out by clicking on the
Account icon in the top-right, then clicking “Sign Out.”
By not logging out of an existing, personal Adobe Account in your default browser before proceeding, the installer will automatically assume the personal identity when it opens your default browser to check for a valid Adobe Account logged-in session.
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Installing Creative Cloud
- Using your default browser go to https://creativecloud.adobe.com/apps/all/desktop
- Enter "lehigh.edu" in the email address field and click Continue.
Enter just the text “lehigh.edu” not your email address. This is a shortcut to ensure that the correct domain and your licensed account is logged into.
If you enter your full email address, you may be asked to choose an account type. If this occurs you must select “Company or School Account”.
(Do not create an account. Do not log in with any of the other account options such Google, Facebook or Apple.)
THIS IS THE MOST IMPORTANT STEP TO READ AND FOLLOW CAREFULLY
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your account requires Duo multi-factor authentication you will be presented with that page.
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