These instructions are for the new service going live in mid-March 2021.
How do I log into parent proxy services?
Go to go.lehigh.edu/proxyaccess and log in with your personal email and PIN.
My email is changing. How can I update my proxy credentials to match?
Your student can delete your current proxy account and create and re-provision a new one using your new email.
What are the specifications for setting a PIN?
The PIN is six characters, letters and/or numbers, and it is case sensitive.
Will my PIN ever expire?
No, your PIN will be valid for as long as you are given access to your student's records.
I'm no longer able to see the FERPA-protected information in my proxy account, OR I can no longer view my student's records?
Check with your student to see if they may have changed your permissions.
I'm unable to log in with my credentials. What should I do?
You have several options:
- Go to go.lehigh.edu/proxyaccess. Enter your email address and select "forgot PIN."
- Your student can go into Banner (via connect.lehigh.edu) and reset your PIN.
I have two students at Lehigh. Can I see both of their records?
Yes. Each student can authorize you at the same email address, and you will be able to view the information shared by each of your students.