Automated Captions in Zoom

Zoom meetings can include machine-generated captions. The meeting host can enable these captions, and meeting attendees can toggle subtitles on and off as needed.

From the Zoom support website:

"Live transcription currently supports English as well as other languages, and the accuracy of the feature depends on many variables, such as but not limited to:

Background noise
Volume and clarity of the speaker’s voice
Speaker's proficiency with the English language
Lexicons and dialects specific to a geography or community

Because of these limitations, if you are required to use speech-to-text support for any compliance or accessibility needs in your meetings and webinars, we do recommend using a manual captioner or live captioning service that may be able to guarantee a specific accuracy."

Enable (or disable) the"auto captioning" function in your default meeting settings as a host:

Log into Lehigh's Zoom Web Portal
In the left-hand navigation menu, click on "Settings"
Search for “automated captions” in the search bar
Toggle the “automated captions” option on or off.

You can also search for “AI” to toggle on or off any AI companion functionality.

Once enabled, you will see a "Show Captions" button in your meeting controls, allowing you and your participants to view the automated transcription in real-time.

Then select Show Captions so that your participants can activate auto captioning while in your meeting:

In your meeting controls toolbar at the bottom of the screen, you will now see a Show Captions (CC) button.

Click the Show Captions button.

Important Notes for Participants:

Once the host enables captions, participants can choose to hide or show the captions for themselves by clicking the Show/Hide Captions (CC) button in their own toolbar

They can also click the small arrow on that button to adjust the font size of the captions, making them easier to read.
The transcript of the conversation can also be viewed in a separate window by selecting View Full Transcript.