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What to Do When You Change Your Lehigh Password

What to Do When You Change Your Lehigh Password

Lehigh requires that users change their passwords at least once year. After doing so, follow these procedures to prevent login failures.

Changing your password on campus

Windows laptop or desktop computer: If your laptop is in the Active Directory (and it probably is if you are faculty or staff) change your password while connected to the Lehigh network. This updates the laptop password so you can log on while off-network (e.g. at home or while traveling). After you change your password, you MUST restart your laptop and login with the new password to avoid being locked out of your account.

Mac computer wireless network: If your wireless connection doesn't recognize that your old password has changed, you may need to remove and recreate the network so you can login with the new password.

Mobile device wireless network (smartphones, tablets). When your mobile device attempts to access the "lehigh" wireless network following your password change, the connection will fail on the old saved password and should prompt you for your new one. After you enter the new password, you may be prompted to accept the security certificate for the "lehigh" network. If prompted, tap Accept.

Lehigh Gmail If you use Lehigh Gmail, DO NOT make any changes to your email settings on your mobile device (iPhone or Android). This is because your device uses a Google Passphrase to access your email, rather than your Lehigh password. Essentially, once you configure a mobile device for Lehigh Gmail, you never have to change the settings. At most, you will be prompted to enter the new password before continuing.

Changing your password while off-campus with a Lehigh Owned Windows Device:

After changing your Lehigh account password, your profile login for your Windows device will not automatically update from off campus until you have completed these steps:

  1. Log into your computer using your previous password.

  2. Once you are logged in, make sure you are connected to the Internet, and then connect to the VPN.

  3. Wait a few minutes. Hold down the Windows key and tap L. This will lock your computer and bring up the Windows login.

  4. Log in with your username and your new password. You will be able to use your new password from now on to sign into your Windows device.

Dropbox

If your Lehigh password expires, the account may enter a locked state, after which your Dropbox access may take several hours to reactivate after you reset your password — even after a successful login. If this happens, plan accordingly and avoid situations where you'll need immediate access to Dropbox files.