Introducing Lehigh Canva for Campus

Introducing Lehigh Canva for Campus

CONTENTS

In March 2026, ITS entered an agreement with Canva for an enterprise/campus-wide license. Details are below. Check here for updates and new information as we move forward with our implementation.

Free Canva access for students!

All students will have free access to Canva.

  • Students who already have a Canva account can join @lehigh.edu at any time following these instructions or you can go to go.lehigh.edu/canvastudent (students only!). After you sign in with the instructions, start logging in via Lehigh single sign-on with Lehigh credentials.

  • Students currently paying for their own active Canva Pro subscription can receive a pro-rated rebate by following refund request instructions below.

Lehigh Canva for faculty/staff

Lehigh Canva for Campus offers many new benefits and features for the same subscription pricing as a consumer Canva Pro account ($120/year). If you are paying for a Canva Pro account through OneCard or other means, rebates/refunds are available from Canva. Lehigh’s Canva platform offers:

  • All Canva Pro features

  • Access to the official Lehigh Brand Kit with fonts, colors, graphics, photos and more

  • Access to the library of official Lehigh Brand Templates including agendas, posters, Instagram Stories and more. 

  • Local training and premium Canva support

  • Single sign-on (SSO) with Lehigh credentials

Joining Lehigh Canva is encouraged but opt-in. ITS is partially subsidizing the cost of an enterprise subscription, so staff will pay $120/year—the same as the current Canva Pro rate.  When you request Canva you will provide an index number.

How to request a Canva account (staff)

Ready to sign up and get started?

If you are a new user or individual Pro subscriber, go to software.lehigh.edu and search Canva. Complete the Canva form including the index number and authorized signer.

If you have a team, if you are using a departmental account for Lehigh Canva (inxxx@Lehigh.edu), or if you want to discuss your needs and questions with a consultant, create a request for consultation at go.lehigh.edu/sw – include the account or accounts you are currently using, index numbers for each account you want us to provision, and note any concerns or questions you have. We’ll follow up with you!

What are the steps to migrating?

Migrating is straightforward using the Canva “copy to team” feature which is folder by folder. The specific steps can vary, depending on the email associated with your current Canva account and a few other factors. Here are a few general guide to the process of migrating. You can schedule a consult too.

Refunds for existing subscriptions

You can request a rebate/refund from Canva after you migrate your content completely. After you receive your rebate your account will convert to a free account – but all of your content is preserved and accessible.

For monthly individual Canva Pro plans:

  1. Log into your personal paid Canva account.

  2. Click the purple question mark in the bottom right-hand corner to open the help assistant.

  3. Click Contact Support at the top.

  4. Click Submit a support request

  5. Note that you are migrating to Lehigh University’s Canva platform and request a rebate. You will be asked to provide the invoice/billing number for your current account.

For team, K-12, or other non-individual plans:

  1. Log into your Canva account or team.

  2. Go to Canva Support :[https://www.canva.com/help/get-in-touch/contact-support/?no_redirect]

  3. Select the following options:

    1. Issue category: Payments, pricing and billing

    2. Issue: I want to request a refund for my plan

    3. Select the applicable invoice

    4. Refund reason: None of the above

  4. In the description box, paste the following message: Hi Canva Support, I am joining Lehigh University’s Canva subscription. Can you please provide a refund for any outstanding balances?"

If you have questions about Lehigh's enterprise Canva implementation or this process, please complete our software consult/request form at go.lehigh.edu/sw. You can contact the ITS Help Desk at 610-758-4357 (HELP) or helpdesk@lehigh.edu.