These instructions are for the new service going live in mid-March.
How do I log into parent proxy services?
Go to go.lehigh.edu/proxyaccess and log in with your persona email and PIN/password.
My email is changing. How can I update my proxy credentials to match?
Your student can delete your current proxy account and create and re-provision a new one using your new email.
What are the specifications for setting a PIN?
The PIN is six characters, letters and numbers, and it is case sensitive.
I'm no longer able to see the FERPA-protected information in my proxy account, OR I can no longer view my student's records?
Check with your student to see if they may have changed your permissions.
I'm unable to log in with my credentials. What should I do?
You have several options:
- Go to go.lehigh.edu/proxyaccess. Enter your email address and select "forgot PIN."
- Your student can go into Banner (via connect.lehigh.edu) and reset your PIN.