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LTS Computing Accounts
LTS provides every student with a Lehigh Computer Account to access various secure resources. Each account consists of a 6-character username and password. This account provides access to various systems and services across campus, such as Course Site, Banner, wireless access, Microsoft Office, G Suite, email, public site computers and many others as well. View information about Lehigh Computing Accounts. Password changes and resets can be done on the LTS Account Services page at lehigh.edu/account.
Campus Network (Wireless and Wired)
Lehigh maintains a high-speed connection to the Internet that employs multiple links and offers bandwidth ranging from 80-160Gbps. LTS provides students with a campus-wide secure wireless network that is available in nearly all buildings and residence halls on campus. The Lehigh wireless network is secured and requires logging in with your Lehigh username and password in order to connect to it. View wireless connection instructions (includes a list of which devices can and cannot connect to Lehigh wireless). In addition to the wireless network, students who live in on-campus residence halls have the option to connect to the network using a wired network connection. Each room has a network connection for each student and requires a network cable and computer equipped with a network port in order to use. A wired network connection can provide a better performing and faster experience (up to 1Gbps). Please note the following:
- Wireless routers are prohibited in student rooms because of the interference they cause to Lehigh wireless.
- Wireless printers are unable to connect to Lehigh’s secured wireless network. Students need to use a USB printer cable instead. Questions regarding Lehigh’s wireless and wired networks can be directed to helpdesk.lehigh.edu (choose submit a ticket).
Lehigh Email (Gmail)
Each student is provided with a Lehigh email account (@lehigh.edu address) that is powered by Gmail. This Lehigh Gmail account has a feature set largely identical to what is offered with a consumer Gmail account. Lehigh Gmail has superior SPAM filtering. View our Gmail guide. The Lehigh email account will remain active for as long as a student is at Lehigh.
Office Productivity Software (MS Office / G Suite)
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- LTS Help Desk - The Help Desk serves as the primary point of contact for LTS and provides Lehigh students with timely walkup, phone, email and online assistance. Contact the LTS Help Desk at help.lehigh.edu.
- Student Technology and Repair Services (STARS) - STARS Provides technical support, troubleshooting, and consulting services to students and their personal computing devices. Troubleshooting OS problems, virus removal, data recovery and hardware troubleshooting are just some of the things STAR Services can assist you with. Start at the LTS Help Desk for a STARS referral.
- Computer Repair Services (CRS) - LTS has full-time computer repair technicians who can do repair work on recommended brand (Apple, Dell, Lenovo) computers. They can perform both in-warranty and out-of-warranty repairs on these brands. Students who have one of the recommended brands and have a hardware issue can simply bring it to the STARS Desk to have the repair process started. For further information on Computer Repair Services contact the LTS Help Desk.
Printing
LTS provides and supports printers for student use at various public site labs and classrooms. Usage of these printers is charged on a cost per page basis. Each student is given a PaperCut account which tracks charges and usage. At the start of the Fall semester every PaperCut account is given a generous allotment that will typically cover the printing needs for the entire school year. Individuals who exceed this allotment can purchase additional pages whenever needed. Find out how to use Papercut and printing services.
Coursework Tools
Students are provided with many tools in which to complete their coursework, two of the most used and most important are LUapps and Course Site.
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Remote Network Access (VPN)
The Lehigh VPN service provides a secure connection between your computer/device and the Lehigh network. When a VPN connection is made between a computer and the Lehigh VPN server, that computer essentially functions as if it were actually on-campus. Many LTS applications and services require that the computer be connected to the campus network in order to use, two examples would be LUapps and the Library databases. Using the Lehigh VPN allows those who are away, or live off-campus, to be able to access those services.