Important
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Note: Your Windows PC must be running Windows 10. Jabber is not supported on earlier versions of Windows
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Installing Cisco Jabber
- Download the Windows installation and launch the installation.
- Open downloads and run the Cisco Jabber Client you just downloaded. (If Cisco Jabber is already installed you will see a Repair or Remove option.)
- Select Accept and install when prompted with the License Agreement.
- Select Yes to the User Access Control prompt. The Launch Cisco Jabber box should remain checked.
- Check the box to Start Cisco Jabber and select Finish.
- Cisco Jabber will open and is ready for configuration and use.
- Sign In on the Cisco Jabber Client with your full Lehigh email and password. Subsequent sign-ons require only your Lehigh Username and password.
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- Jabber must be open in order to receive calls. Otherwise, the call will go to voicemail.
- Jabber can only be active on ONE desktop device. You may not be in Jabber on multiple macOS and/or Windows machines. Cisco Jabber can be active on both a desktop and mobile device, however.
- Video service via Jabber is not currently available.
- The Windows Jabber client will occasionally require updating. When this occurs, you will be prompted to accept the update.
- If your password does not work, contact the LTS Help Desk at 610-758-HELP.