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How do I log into the student record proxy service?
Go to go.lehigh.edu/proxy9prod (Self-Service 9) and log in with your personal email and PIN. Soon to be obselete - Go to go.lehigh.edu/proxyaccess (Self-Service 8) and log in with your personal email and PIN.
My email is changing. How can I update my proxy credentials to match?
Your A student can delete your current proxy account and create and create a new one using your new email.
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I'm no longer able to see the FERPA-protected information in my proxy account, OR I can no longer view my student's records?
Check with your student the student to see if they may have changed your permissions.
How can I see which categories I have access to?
Each of your a student's pages in the proxy access site will list all of the authorizations you have been granted. Your A student can also have the proxy system generate an email sent to you that contains this information.
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D. Click the link – enter your email and the PIN from this email, then set a new PIN.
OPTION 2:
Your A student can go into Banner (via connect.lehigh.edu in the Student Self-Service card under General) and reset your PIN. Here is a screen shot of the PIN reset option:
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I have two students at Lehigh. Can I see both of their records?
Yes. Each student can authorize you at the same email address, and you will be able to view the information shared by each of your studentsthe students. You will see a separate tab for each student.
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