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Windows computers encrypted using Bitlocker have their encryption keys automatically backed up. This backup enables a user or client services staff member to unlock a computer if for some reason a computer is locked by Bitlocker. A computer is locked sometimes when Bitlocker senses a potential security risk with your system - this seldom happens, but in the event it does, there is a self service recovery tool available. Please click on the following link to access the Bitlocker self service recovery tool.
For Windows PCs in the "AD" domain:
For Windows PCs in InTune:
Note: In order to retrieve your key, you must have another means to access this tool other than the primary computer that is locked - such as a smartphone or second computer. If you do not have this, please contact your department computing consultant or the Help Desk at 8-HELP (4357).