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If you see this error message: 

    Transfer Your Content is only available to authorized G Suite for Education Accounts. Please contact your administrator, or sign in with another Google Account.

It is likely that you logged into another google account in the browser first, and need to logout/restart the web browser with your Lehigh account. 

If you find that it isn't working, it's likely google is having issues again.  In that case, you can download your mail in "mbox" format using https://takeout.google.com/.  Once you have the mbox file, you can access the mail locally using a "fat email" client like thunderbird.