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You have several options:

OPTION 1

A. Go to go.lehigh.edu/proxyaccess. Enter your email address and select "forgot PIN." When you click Forgot Pin an email will be sent to help you reset your password.

B. Check your inbox. You will see a message similar to this: 

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C. Note the new temporary PIN in the body of the message, in bold (x'ed out here). 

D. Click the link – enter your email and the PIN from this email, then set a new PIN.

OPTION 2:

Your student can go into Banner (via connect.lehigh.edu) and reset your PIN.

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Here is a screen shot of the PIN reset option:

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I have two students at Lehigh. Can I see both of their records?

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