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Basic Instructions
https://ltsfacilities.lehigh.edu/instructions
Instructor's station display
The desktop image is not being displayed – the screen is blue but no icons appear.
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- Make sure the instructor's station is turned on. The previous instructor may have powered the PC down.
- Make sure the monitor is powered on.
- If you can access the cable to the monitor, make sure it is secure.
Touch panels
The touch panel is not responding.
- There can sometimes be a several second delay in the touchpanel response. Try changing the input source, waiting 10-20 seconds, then change back to the desired source. Wait for a response.
- If you get no response, contact the LTS Help Desk at 610-758-4357 (HELP)
Audio issues
The audio in the room does not work or is not playing at a loud enough volume.
- Make sure audio is not muted – the sound icon in the task bar should not have an x through it.
- Make sure the volume on the computer, touch panel, AND media player is all the way up.
- Check playback devices (right-click on speaker in taskbar). The default selection should be speaker/headphones EXCEPT in Neville 2 where the correct option is HDMI or INTEL. See troubleshooting steps at troubleshooting instructions here: https://lts.lehigh.edu/services/stepwise-instructions/lts-public-site-podium-pc-audio-output-troubleshooting
- Make sure volume on the computer, touch panel, AND media player is all the way up.
Projector issues
I'm getting a "clean filter" message.
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- Right click on the desktop.
- From the dropdown menu, select Display Settings.
- From the next menu, under multiple display, select "Duplicate Screen."
Powerpoint presentations
I'm in Packard 101 and having difficulty with a PowerPoint presentation.
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PowerPoint presentations should go to PC2 for display
VCR/DVD Player
The VCR or DVD player is not working.
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